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Notice from EU

List of airlines banned within the EU

The European Commission publishes, and updates from time to time (normally every three months), a list of air carriers banned from operating within the EC for safety reasons. The blacklist is accessible from the EC website using the following link.

Flights depature from EU countries

According to European Commission regulation 261/2004, passengers boarding a flight from a EU country may have a right to some compensation or assistance in the event of denied boarding, cancellation, or long delays. If your flight was affected and you wish to check your rights, you can view the regulation and learn more about who to contact. 

More about Legal and privacy

Cathay Pacific Conditions of Carriage (PDF)

Cathay Dragon Conditions of Carriage (PDF)

Notification to Passenger Charter of Rights for travel to/ from India (PDF)

Notification of Rights to Benefits under the Israel Aviation Services Law (PDF)

ET Conditions of Contracts/ Notices & EC 889 Air Carrier Liability for Passengers/ their Baggage (PDF)

All downloadable files on this page are in PDF (Portable Document Format) and can be viewed with Adobe Acrobat Reader. You can download the Reader at no cost from .