Special ticketing guidelines for Tropical Cyclone Talim
Last updated: 13 Sep 2017
Due to Tropical Cyclone Talim approaching Taipei, Taiwan, with immediate effect, rebooking/rerouting/refunding charges will be waived for all tickets issued worldwide (irrespective of fare type) on/before 11 September 2017 for travel with Cathay Pacific/Cathay Dragon confirmed booking arriving to and departing from Taiwan (Taipei, Kaohsiung, Taichung) between 13 September 2017 and 14 September 2017.
Details as follows:
- Cathay Pacific/Cathay Dragon tickets
- Cancellation and refund
Waive on cancellation and refund charges
No-show passengers are not eligible for the waiver
This applies to all tickets including non-refundable tickets
- Rebooking and rerouting
Rebooking /rerouting charges will be waived on condition that:
Such requests are made on/before 14 September 2017 and before departure, for travel with Cathay Pacific/Cathay Dragon confirmed booking arriving to and departing from Taiwan (Taipei, Kaohsiung, Taichung) between 13 September 2017 and 14 September 2017.
No-show passengers are not eligible for the waiver.
Revised (NEW) travel date must be on/before 21 September 2017 and subject to flight availability. In which case, the ticket expiry date will be adjusted accordingly.
The newly rebooked sector must observe and conform to the conditions of the respective fare rule, e.g. black out dates, flight application, weekend/weekday travel, stopover charges, and applicable seasonality by collecting additional/refunding difference (if any) as appropriate.
Re-issuance charges will only be waived due to the expiry of the original ticket.
Rerouting to/from/via Taiwan (Taipei, Kaohsiung, Taichung) and subject to flight availability and fare/ tax difference.
Condition of the respective fare rules applies.
Note : For flight that has been cancelled and/or confirmed to be cancelled, please handle as involuntary changes.
Please refers to local sales office.
2. For oneWorld carriers tickets
The latest version of oneWorld customer disruption management applies.
3. Other carriers tickets
Passenger Air Tarff general condition applies
4. FFP Tickets
Please refer to the related special guidelines under CX.com travel advisories or Asia Miles latest news section or contact the Marco Polo Club at (852) 27475500/ Asia Mile Service Centre (852) 27473838.
5. Asia Miles airline award tickets
For further details:
- Please regularly check the .
- You can also contact The Marco Polo Club at (+852) 2747 5500 or Asia Miles Service Hotline at (+852) 2747 3838.
- For further details, please refer to Asia Miles Terms and Conditions at Asia Miles Airline Award Redemption – .