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Contact us in United States

Please find our local contact information below

Boston

Airport Name Logan International Airport
Reservations US Centralized Reservations Number:
1 (800) 233-2742

Using a TTY/TDD device (for hearing impaired only): 
Toll Free: 1 (877) 609-2233


Mon-Fri: 06:00 - 17:30 PST
Sat: 06:00 - 16:00 PST
Baggage Services Baggage Tracing Only:
Tel: +1 (617) 543-3121
Fax: +1 (617) 634-6260
Operation hours: 18:00-02:00 EST

Email: BOS#[email protected] or
[email protected]

Chicago

Airport Name Chicago O'Hare International Airport
Reservations US Centralized Reservations Number:
1 (800) 233-2742

Using a TTY/TDD device (for hearing impaired only): 
Toll Free: 1 (877) 609-2233


Mon-Fri: 06:00 - 17:30 PST
Sat: 06:00 - 16:00 PST
Baggage Services Baggage Tracing Only:
Tel: +1 (773) 377-2804
Fax: +1 (773) 377-2818

Email: ORD#[email protected] or
[email protected]

Dallas-Fort Worth

Airport Name Dallas/Fort Worth International Airport
Reservations US Centralized Reservations Number:
1 (800) 233-2742

Using a TTY/TDD device (for hearing impaired only):
Toll Free: 1 (877) 609-2233


Mon-Fri: 06:00 - 17:30 PST
Sat: 06:00 - 16:00 PST

Los Angeles

Airport Name Los Angeles International Airport
Reservations US Centralized Reservations Number:
1 (800) 233-2742

Using a TTY/TDD device (for hearing impaired only):
Toll Free: 1 (877) 609-2233


Mon to Fri: 0600 - 1730 PST
Sat: 0600 - 1600 PST

Additional Toll Free numbers
Asia Miles members:
1 (866) 892-2598
Marco Polo Green, Silver, Gold members:
1 (855) 781-7104
Marco Polo Diamond members:
1 (855) 449-7488
Baggage Services 380 World Way, Box S-27
Los Angeles, CA 90045

Tel: +1 (310) 417-0244
Fax: +1 (310) 988-7618
Email: LAX#[email protected] or
[email protected]

Miami

Airport Name Miami International Airport
Reservations US Centralized Reservations Number:
1 (800) 233-2742

Using a TTY/TDD device (for hearing impaired only):
Toll Free: 1 (877) 609-2233


Mon-Fri: 06:00 - 17:30 PST
Sat: 06:00 - 16:00 PST

New York

Airport Name John F. Kennedy International Airport
Reservations Cathay Pacific (John F. Kennedy)
US Centralized Reservations Number:
1 (800) 233-2742

Using a TTY/TDD device (for hearing impaired only):
Toll Free: 1 (877) 609-2233


Mon-Fri: 06:00 - 17:30 PST
Sat: 06:00 - 16:00 PST
Baggage Services Baggage Tracing Only:
+1 (718) 917-8425
Email: JFK#[email protected] or
[email protected]

New York

Airport Name Newark Liberty International Airport
Reservations Cathay Pacific (Newark)
US Centralized Reservations Number:
1 (800) 233-2742

Using a TTY/TDD device (for hearing impaired only):
Toll Free: 1 (877) 609-2233

Mon-Fri: 06:00 - 17:30 PST
Sat: 06:00 - 16:00 PST
Baggage Services Tel: +973-6222730
Email: EWR#[email protected] or
[email protected]

San Francisco

Airport Name San Francisco International Airport
Reservations US Centralized Reservations Number: 1 (800) 233-27421 (800) 233-2742
Mon-Fri 06:00 - 17:30 PST
Sat 06:00 - 16:00 PST

Using a TTY/TDD device (for hearing impaired only): 1 (877) 609-22331 (877) 609-2233
Mon-Fri 06:00 - 17:30 PST
Sat 06:00 - 16:00 PST

Mon-Fri: 06:00 - 17:30 PST
Sat: 06:00 - 16:00 PST
Baggage Services PO Box 251565
San Francisco, CA 94125-1565
Tel: +1 (650) 821-2247
Fax: +1 (650) 821-8881
Email: SFO#[email protected] or
[email protected]

Washington DC

Airport Name Washington Dulles International Airport
Address Midfield Concourse A room A-L-1-350A
Baggage Services Tel: +1 (703) 572-8123
Operation hours: 21:00-01:00

Email: [email protected]