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Customer support

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Contact us

Global Contact Centres


Call centre hotline: (03) 6207 4989(03) 6207 4989
24 hours a day, 7 days a week

Baggage and other enquiries

No local ticketing office

To change the date or time of your flight

  • If you have booked through, you may make changes to your online bookings via Manage Booking
  • If you have booked through a travel agent, please contact your agent directly to make changes.
  • If you have booked a changeable ticket directly with Cathay Pacific reservations office, please call us at (03) 6207 4989
  • If you are a travel agent, please contact local Sales team.

Other countries / regions

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Worldwide office

Marco Polo Club

Hong Kong SAR

Green/ Silver/ Gold: 2747-5500
24 hours a day, 7 days a week
Green/ Silver/ Gold (Mandarin): 800 938088
08:00 - 23:00, Monday to Saturday, including public holidays
Diamond: 2747-3888
24 hours a day, 7 days a week

Worldwide toll-free

Green/ Silver/ Gold: +800 2747-5500
Diamond: +800 2747-3888
24 hours a day, 7 days a week

More details

Asia Miles

Hong Kong SAR

800 938038 (Mandarin service)

24 hours a day, 7 days a week