Please upgrade your web browser
You are using an unsupported browser. See our supported browsers to enjoy the very best experience of our site.
Book Cathay Pacific Explore the site menu

Applicable Fees for Cathay Pacific Tickets

Latest update: 28 Sep 2017 11:00 HKT (GMT+8)

1/Rebooking Fee

·         Before/After Departure: Collect rebooking fee and tax difference, if applicable. Rebooking fee of USD150 is applicable to Promotional Fares, Economy Save fares, Premium Economy Standard fares and Business Save fares while a rebooking fee of USD50 is applicable to Economy standard fares. In the case of Hong Kong, Economy Supersaver are non-rebookable.

Note: If date change includes change in seasonality, there will be a fare difference from Low to High Season. No refund will be applicable for change from High to Low season.

2/Rerouting Fee

·         Before/After Departure: US$150 plus fare and tax difference if applicable.

·         If tickets are totally unused, fares may be subject for reassessment.

Note: Route downgrade is not allowed. In case new routing is lower than previously issued route, tickets may be re-issued without refund. Reissuance fee and tax difference will be collected if applicable.

3/Name Correction Fee

·         Please note that tickets may be reissued due to Name correction if names are misspelled only. Reissuance is not allowed if it will be reissued to a different person. Name correction fee is subject to US$150.

Acceptable Name Correction:

·          Shortened names like Ma to Maria or vice versa

·          Missing letters/ Misspelled names (same sounding)

·          Maiden to Married name as long as marriage certificate is provided

·          Change of title – MR to MS or MSTR to MIST, etc.

 The following name corrections will NOT be allowed:

·         Name suffixes such as JR changed to SR, III, etc. Middle name changed to Last Name

·         Totally different names or surnames even if accidentally interchanged

·         Additional second name

4/Refund Fee

·         For totally unused tickets: US$150

·         For partially used tickets except for Economy Save and Economy Standard fares: US$150

·         For expired tickets: US$200

Definition of expired ticket:

·         For completely unused tickets – one (1) year after date of issuance

·         For half-used tickets – one (1) year after date of first flown sector

·         For expired tickets - two (2) years after date of issuance

5/Non-User Fee (NUF)

The applicable Nonuser fee for all types of fares is US$150 except for Promotional fares.

Who shall Pay Nonuser Fee

·         Departing passengers with tickets issued/reissued/revalidated in the Philippines who fail to use their confirmed airline seats will be required to pay the Nonuser Fee.

Who gets EXEMPTED from the Nonuser Fee

·         Passengers who fail to show up for their flight for the following reasons are exempted from paying the Nonuser Fee

o    Advance Notice (at least 24hrs before departure)

o    Misconnection

o    Passenger is unable to arrive on time for a scheduled flight due to late arrival or cancellation of a connecting flight (domestic or international)

o    Serious Accident Involving Passenger. This must be supported by a police report and a hospitalization certificate

o    Death of a Passenger