We have 2 service desks in the Departures Hall, Terminal 1 of Hong Kong International Airport located at Aisle B (open daily from 7:00am to 11:45pm) and at Aisle H (open daily from 6:00am to 9:30pm).
We can help you with a wide range of member services including:
- Programme information
- Mileage checking
- Missing mileage credit – for Cathay Pacific and Cathay Dragon flights
- Itinerary changes
- Administration e.g. personal information changes
- Redemption bookings
- Redemption ticket issuance and pick up
- Instant redemption (upgrades, extra baggage) on Cathay Pacific and Cathay Dragon flights
- Asia Miles application