Jump to main content

Special Ticketing Guideline for Typhoon Nesat

Last updated: 29 Jul 2017

Due to Typhoon Nesat, with immediate effect, rebooking and rerouting charges will be waived for all tickets issued worldwide (irrespective of fare type) on/before 28 July 2017 for travel with CX/KA confirmed booking involving Kaohsiung (KHH), Taichung (RMQ) and Taipei (TPE) on 29 July 2017 and 30 July 2017.

1. Cathay Pacific/ Cathay Dragon ticket stock

a. Cancellation and refund 

  • No waiver on cancellation and refund charges

b. Rebooking and rerouting

Rebooking and rerouting charges will be waived on conditions that:

  • Such requests are made on/before 30 July 2017 and before departure, for travel with CX/KA confirmed booking involving Kaohsiung (KHH), Taichung (RMQ) and Taipei (TPE) on 29 July 2017 and 30 July 2017.
    No-show passenger is not eligible for the waiver.
  • Revised (NEW) travel date must be on/before 10 Aug 2017 and subject to flight availability. In which case, the ticket expiry date will be adjusted accordingly.
  • The newly rebooked sector must observe and conform to the conditions of the respective fare rule, e.g. blackout dates, flight application, weekend/weekday travel, stopover charges and applicable seasonality by collecting additional/refunding difference (if any) as appropriate.
  • Reissuance charges will only be waived due to the expiry of the original ticket.
  • Rerouting to/from/via KHH/RMQ/TPE: subject to flight availability and fare/tax difference

c. Group Tickets

  • Please refer to your local travel agent.

2. Asia Miles airline award tickets

For further details:

  • Please regularly check the .
  • You can also contact The Marco Polo Club at (+852) 2747 5500 or Asia Miles Service Hotline at (+852) 2747 3838.
  • For further details, please refer to Asia Miles Terms and Conditions at Asia Miles Airline Award Redemption – .