Special Ticketing Guideline for Tropical Cyclone Mawar

Last Updated: 1 September 2017

Due to Tropical Cyclone Mawar is approaching Hong Kong, the following special guidelines will apply with immediate effect for all Asia Miles airline award tickets issued on or before 1 September 2017 for travel with Cathay Pacific or Cathay Dragon with confirmed booking arriving to and departing from Hong Kong on 3 September 2017.

Asia Miles airline award tickets

  1. Cancellation and Refund
    • No waiver on cancellation, and refund charges
  2. Rebooking / Rerouting
    • Permitted with service fee waived on condition that:
      • Such requests are made on/before 3 September 2017 and before departure, for travel with Cathay Pacific or Cathay Dragon confirmed booking arriving to and departing from Hong Kong on 3 September 2017.
      • Revised (new) travel date must be on / before 15 September 2017 and subject to flight availability. In which case, the ticket expiry date will be adjusted accordingly.
    • Re-issuance service charge will only be waived due to the expiry of the original ticket.
    • The newly rebooked sector must observe and conform to the conditions of the terms and conditions of Asia Miles.

For further details:

  • Please contact Marco Polo Club at (+852) 2747 5500 or Asia Miles Service Hotline (+852) 2747 3838.
  • Please refer to the Asia Miles Terms and Conditions at Asia Miles Airline Award Redemption – General Conditions.