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Special ticketing guidelines due to Air Traffic Control in Beijing and Shanghai

Laatste wijziging: 23 Jun 2017

Due to Air Traffic Control in Beijing and Shanghai, with immediate effect, rebooking and rerouting charges will be waived for all tickets issued worldwide (irrespective of fare type) on/before 23 June 2017 for travel with Cathay Pacific/Cathay Dragon confirmed bookings involving Beijing, Shanghai Hongqiao, and Shanghai Pudong airports between 23 June 2017 and 24 June 2017.

  1. Cathay Pacific/Cathay Dragon tickets
    1. Cancellation and refund
      No waiver on cancellation, and refund charges.

    2. Rebooking and rerouting
      Rebooking and rerouting charges will be waived on condition that:
      Such requests are made on/before 24 June 2017 and before departure for travel with Cathay Pacific/Cathay Dragon confirmed booking involving Beijing, Shanghai Hongqiao, and Shanghai Pudong airports between 23 June 2017 and 24 June 2017.
      No-show passengers are not eligible for the waiver.

      Revised (new) travel date must be on/before 07 July 2017 and subject to flight availability. In which case, the ticket expiry date will be adjusted accordingly.

      The newly rebooked sector must observe and conform to the conditions of the respective fare rule, e.g. black out dates, flight application, weekend/weekday travel, stopover charges, and applicable seasonalities by collecting additional/refunding difference (if any) as appropriate.

      Re-issuance charges will only be waived due to the expiry of the original ticket.

      Rerouting to/from/via anywhere is subject to flight availability and fare/tax difference.

    3. Group Tickets
      Please refer to your local travel agent.

2. Asia Miles airline award tickets

For further details:

  • Please regularly check the .
  • You can also contact The Marco Polo Club at (+852) 2747 5500 or Asia Miles Service Hotline at (+852) 2747 3838.
  • For further details, please refer to Asia Miles Terms and Conditions at Asia Miles Airline Award Redemption – .